Samsung Electronics recrute Plusieurs Profils

Samsung Electronics recrute Plusieurs Profils

Customer Service Sales Support

Inspection of damaged goods:

-Visit the shops to inspect the products

-Make an inspection statement

-Make approval to sales

-Follow with Logistics the approval till G/R

-Make report of inspection results, approvals and G/R status

-Prepare closing document for each customers

-Negotiate and sign the documents

Other inspections:

-Inspect and collect defect Accessories

-Inspection & quotation from ASC & repair request & follow up

Dealer Satisfaction:

-Take a VOD from dealer SVC team’s request regarding technical issue & follow up

-Conduct quarterly surveys with all dealers to measure and improve dealer satisfaction

Inspection of the deductions:

-Support and follow-up all SVC requests from shops regading SVC

-Visit the shop to collect the repair notes of each deduction

-Contact the ASC and shop to identify the products

-Divide the returns and create an approval for Commercial return/ Technical return

-Control all deductions and identify the ones with no evidence (With shop and ASC)

-Inform sales if it’s about an abused case ( no reason to deduct the product)

-Visiting the ASC to inspect the deducted products

-Share credit notes with finance team

-Produce a weekly report of all deductions with their status

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Mobile Product Manager

Key Objectives:

  • Contribute to expanding the product’s market coverage by setting up a product line-up operation plan.
  • Contribute to maximizing sales and minimizing loss by managing product lifecycle and developing pricing strategy to meet the target sales for the product.

Key Tasks:

  • Perform the development and management of the line-up portfolio plan and efficiency improvement efforts and market issue response.
  • Perform the product/service launch timeline setting by analyzing the new model’s target quantity and its profit and loss, and by working with the marketing department.
  • Participate in devising the pricing operation strategy of each segment and model.
  • Devise the plans to minimize the leftover materials when a product is to be discontinued by setting appropriate discontinuation timeline and plans to utilize the leftover materials.
  • Driving future-oriented changes by thoughtfully challenging old ways of thinking and generating creative perspectives.
  • Seeking the root cause(s) of problems; Coming up with and proposing the most optimal solution on time.
  • Creating synergistic ways of working with related departments and colleagues with a sense of responsibility for organizational goals.
  • Ensuring successful task or project completion on time by embodying an enthusiastic attitude and strong sense of purpose.
  • Accurately understanding others’ requests and clearly expressing and delivering oneself in the most effective manner.
  • Understanding the product and organization structure; Analyzing industry trends and competitors to create business opportunities.
  • Designing systematic and feasible strategies and tactics aligned with the organization’s strategy and visions.
  • Maximizing customer satisfaction by operating resources and making decisions based on understanding the customer.
  • Understanding the global business environment and working with respect for diversity in ethnicity and culture.
  • Establishing alternatives from a rational perspective; Making judgments accurately on time.

Required Technical Skills:

  • Identify differentiated technology and new concepts that can strengthen the product’s competitiveness.
  • Analyze competitor status and market trends in the target market and develop a line up strategy that can maximize the company’s profit.
  • Analyze the profitability of the product and decide whether to launch the product.
  • Devise the pricing strategy of the existing products and new models based on the competitor status and internal sales strategy.
  • Track decreases in the company’s own product sales, increases in competitor product sales, etc. to set an appropriate discontinuation schedule.
  • Analyze the price adjustment’s impact on sales as the future reference for case studies.
  • Understand the product development progress, milestones by development phase and risk factors by development phase and decisions required on these items.
  • Manage to build the differentiated marketing strategy to maximize the impact of a new product launch and set and execute a market access strategy(Go-to-Market).

Skills and Qualifications:

  • Master Degree in Marketing/ Business
  • Min. 5 Years as Product Manager / Brand Manager in FMCG/ Telecom/ Consumer Electronics Sectors
  • English is Mandatory for this position

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IT B2B Sales

Position Responsibilities:

-Create and fulfil LED & Signage, Hotel display Screen market demand & ensure its strong presence.

-Achieve growth and hit sales targets by utilizing high profile customer relationships, & a comprehensive Display product line-up.

-Strengthen and enrich long-lasting key customer relationships by partnering with them and understanding their needs.

-Present sales, revenue and Display product business road map reports and accurate forecasts to management

-Keep an eye out for market trends and paradigm shifts, while being well aware of competition status.

-Prefer to have a strong connections in luxury and niche market

Essential skills and experience:

-Min with a BSc degree

-Relevant experience (7-10 years) in B2B Sales and high end products with solid Pipeline and proven successes

-Good Knowledge of Display principles such as Fine Pixel Pitch, DIP, SMD, HDR, & refresh rate.

-Top notch selling skills and crystal clear communication. A strong business acumen is a must.

-Continual learning drive to stay up to date with new product releases, market status and competition.

-Excellent relationship building skills

-Ability to Engage and successfully lead a conversation with multiple levels.

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Software Developer

Position Summary:

-The job position will design, implement, and manage software programs

-Program development for RPA

-Mobile application & web Developer

Role and Responsibilities:

-Develop automatic Process via RPA technology

-Mobile application & web Developer

-Writing and implementing efficient code

-Elaborate test scenario and test validation

-Improve the current process

-Develop Robotic scenario

-IT Infra user support

-ERP User support

Skills and Qualifications:

-Min 5 years as software developer

-J2ee

-Java programming language

-PHP

-ASP.NET

-MySQL

-Oracle

-Communication

-Problem solving

-Active listening

-Time management

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